Frequently Asked Questions (FAQ)


1. What is the official acronym or abbreviation for Malaysian Meteorological Department?

The official acronym or abbreviation for the Malaysian Meteorological Department is MET Malaysia.


2. How can I contact the Headquarters of MET Malaysia and the State Meteorological Offices?

The addresses and telephone numbers for MET Malaysia Headquarters and all State Meteorological Offices throughout Malaysia can be obtained through the Contact Us section on the official MET Malaysia website.


3. How can I obtain the latest weather forecast besides the official MET Malaysia website?

In addition to print and electronic media, iOS and Android users may download the myCuaca mobile application to access the latest weather information. Weather reports are also broadcast twice a day on Radio Televisyen Malaysia (RTM) during the Selamat Pagi Malaysia at 9:00 am and Berita Wilayah at 5:00 pm.


4. How can I obtain meteorological information for public publication or journalism purposes?

For public publication or journalism purposes related to meteorological information, please contact the Corporate Communication Unit via email at ukk@met.gov.my.


5. What is the procedure for requesting meteorological data and information, and are there any charges involved?

Applications for meteorological data and information can be made through the myMETdata portal at https://mymetdata.met.gov.my.

Users may also refer to the Fee Act Schedule document for information regarding the applicable charges for data and related services.

1. Where can weather data be obtained?

Applications for meteorological data and information can be made through the https://mymetdata.met.gov.my. Please refer to the Fee Schedule Act document for information regarding the applicable data charges.

1. Where can data related to earthquakes and tsunamis be obtained?

Relevant data can be obtained from the Earthquake and Tsunami Technical Division, Malaysian Meteorological Department (MET Malaysia) through the following channels:

  • Current & Public Information: Accessible directly and free of charge via the official MET Malaysia website (Menu: Earthquake & Tsunami) or the myCuaca mobile application.

  • Official Data Requests (Research & Agencies): Official applications can be submitted in writing or by visiting the office directly at:

    Address: Level 4, Malaysian Meteorological Department Headquarters, Petaling Jaya, Selangor.

    Website: https://mymetdata.met.gov.my


2. Does Malaysia frequently experience earthquakes?

Malaysia rarely experiences strong earthquakes because the country is located outside the Pacific Ring of Fire. However, minor tremors can still occur in areas with active fault lines, particularly in Ranau, Sabah, which records the highest number of earthquake occurrences in Malaysia.


3. Which state in Malaysia is most at risk of earthquakes?

Sabah is the state most at risk of earthquakes due to its location near active tectonic zones in the Philippines and Indonesia.


4. When did a major earthquake occur in Malaysia?

A major earthquake occurred in Ranau in 2015 with a magnitude of 6.0, causing significant damage and loss of lives.


5. How does Malaysian Meteorological Department ensure that tsunami siren equipment is functioning properly?

Malaysian Meteorological Department continuously ensures that all warning system equipment remains in a state of readiness. Periodic Siren Run Tests are conducted four (4) times a year at every siren location to ensure the systems are functioning properly.

Public notices regarding these tests are announced in advance through official social media platforms or local announcements before the tests are carried out.


6. How does MET Malaysia monitor tsunami events?

MET Malaysia monitors tsunami threats through a network of Tidal Gauge Stations installed along coastal areas to detect drastic changes in sea levels. The latest real-time information and sea-level data can be accessed directly via the official myTide website at mytide.met.gov.my.


7. Are the data from tidal gauge stations utilized for the preparation of tide tables?

Yes. The recorded sea-level data is shared with the National Hydrographic Centre (NHC) for the preparation and publication of the official Malaysia Tide Tables.


8. What is the audible range or distance of the tsunami early warning siren?

The tsunami early warning sirens are designed to be audible within a radius of up to 2.5 kilometres (km) from the installation site, depending on factors such as wind direction and surrounding topographic conditions.


9. What was the most devastating tsunami to have ever affected Malaysia?

The 2004 Indian Ocean Tsunami significantly impacted coastal areas in northern Peninsular Malaysia, specifically affecting Penang, Kedah, and Perlis.


10. Why are coastal areas at greater risk during a tsunami?

Coastal areas are at greater risk because tsunami waves propagate from the open ocean towards the land, capable of moving with immense speed and destructive force upon impact with the shoreline.

1. Where can climate data be obtained?

Climate data can be obtained from the National Climate Center, Malaysian Meteorological Department Headquarters, Petaling Jaya, Selangor.


2. How to apply climate data?

Requests for climate data should be made through myMETdata or visit the counter on Level 3, National Climate Center, Malaysian Meteorological Department Headquarters, Petaling Jaya, Selangor.


3. How long does it take for the data supply process after the application is made?

Applications under the paid category will be processed within 3 to 5 working days, while applications under the remission / fee exemption category (students/government agencies) will be processed within 7 to 10 working days. The requested climate data will be supplied within 1 working day upon receipt of payment.


4. What type of climate data can be requested from Met Malaysia?

The climate data that can be requested are such as hourly data, daily data, monthly data, summary data, value-added data, upper air data, and lightning maps. Meanwhile, the parameters that can be supplied are such as rain data, temperature data, relative humidity data, wind speed data, solar radiation data, cloud data, visibility data, mean sea level pressure (MSLP) data, evaporation data and upper air data.


5. What is the method of payment for the requested climate data?

The payment method is as follows:

i) Payment through internet banking (Maybank2u) is made directly without an account number. Payment method:

Maybank2u: >Login >Pay Bills >Payee List >e-government >Jabatan Meteorologi >fill in the required information

ii) Payment via Bank Draft or postal money in the name of the DIRECTOR OF THE MALAYSIAN METEOROLOGICAL DEPARTMENT.

 

The bank draft or postal money should be sent/couriered to the Department's address as below:

Pusat Iklim Nasional, Jabatan Meteorologi Malaysia, Jalan Sultan, 46667, Petaling Jaya Selangor Darul Ehsan.

Data will be provided after payment information is received.


6. Can climate data be requested from the Regional Meteorological Offices?

Climate data can only be requested through myMETdata, https://mymetdata.met.gov.my or by visiting the counter at Level 3, National Climate Center, Malaysian Meteorological Department Headquarters, Petaling Jaya, Selangor.


7. What are the operating hours for data purchase services at the counter?

Office hours only excluding public holidays.

Monday - Thursday :

8:00 am – 1:00 pm
2:00 pm – 4:00 pm

Friday :

8:00 am – 12:00 noon
3:00 pm – 4:00 pm

1. What are the procedures for requesting air quality data?

Requests for the air quality data can be made through the official portal at https://mymetdata.met.gov.my.


2. What types of air quality data can be requested from MET Malaysia?

You can request air quality data that includes information on aerosols, the chemical makeup of rainwater, the chemical makeup of dry deposition, gas density, ozone levels, and ultraviolet-B (UVB) radiation.