Client Charter

Malaysian Meteorological Department strives to provide quality meteorological, climate, earthquake and tsunami services to meet socioeconomic needs and national security.

We pledge to perform as follows:

  • Give feedback on receive of complaint within THREE (3) working days.

  • Provide information/data within FIVE (5) working days for completed application.

  • Ensure the department's services delivery is available 24 hours a day.

Any complaints regarding the Client's Charter please contact:

Head of Corporate Communications
Malaysian Meteorological Department
Jalan Sultan 46667, Petaling Jaya, Selangor.
Tel: (603) 79678114 | Fax: (603) 79550964